Contact
Contact The Infinitive Tech
Email is the fastest way to reach us. Share your requirements, floor plans or device inventories and we’ll respond within two business days with the next steps.
Support snapshot
How we organise support for every client.
Here’s how we plan every engagement so you know what to expect from the first email.
Operating hours
Weekdays 9am–6pm SGT. Emergency coverage available outside business hours for retained clients.
Guaranteed response
All requests are acknowledged within two business days, with faster escalation paths for managed clients.
On-site scheduling
Island-wide visits coordinated within 2–5 working days depending on scope and priority.
Getting started
How we can help.
We support households and businesses across Singapore with practical IT services.
What to include in your email
- Current IT challenge or goal
- Location and preferred timeline
- Existing documentation or diagrams
- Budget considerations (if known)
Work with us anywhere in Singapore
We operate from a distributed team and schedule on-site visits based on your availability. Let us know your preferred location and we will coordinate the logistics.
FAQs
Before you send your email.
If you don’t see your answer here, just include the question in your message — we’ll cover it in our reply.
Can you sign NDAs before we share documentation?
Absolutely. Send over your NDA and we will counter-sign before reviewing sensitive information.
Do you support public holidays or after-hours outages?
Yes. Managed clients receive emergency contact details and escalation paths for urgent cases.
What payment methods do you accept?
We accept bank transfer, PayNow (UEN) and corporate credit cards for recurring engagements.
Email cogan@infinitive.sg to outline your IT needs and request on-site support if required. We respond within two business days.